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Product Redesign: Facilitate Growth By Attracting New Customers

By Scot Miller

Product redesign is a crucial business tool to facilitate growth by attracting new customers and increasing engagement and revenue. It also helps build customer loyalty and prevents customers from switching to alternative solutions. A successful redesign depends on clearly understanding your goals and objectives. Start by asking yourself whether the core intentions of your design are based on valid data and research.

Create Low-Fidelity Wireframes

Low-fidelity wireframes are a great way to get user feedback and ensure your product moves in the right direction. They are easy to create and help you test your design ideas in a short amount of time. You can also create high-fidelity wireframes, which are more detailed than a sketch and include information about the app or website’s design. These can be more helpful when you must communicate your product’s final look with a UX design agency or stakeholders.

Analyze Your Existing Product

Product analysis is studying your product to understand its strengths and weaknesses. You may also use it to pinpoint your regions for development.

Various methods are used for conducting this type of analysis. Some of them include SWOT or business model canvas.

Before redesigning your product, it is essential to analyze the current one and prioritize your needs. Then, you can make changes accordingly.

Prioritize Your Needs

Prioritizing your needs – both current and potential – is the key to a successful redesign. It may include a complete overhaul of the user interface or an entirely new approach to delivering your core services. The most exciting part is that it can be done without downtime for existing users. It means a win-win for everyone.

The most successful redesigns have been able to reengage lapsed or lost customers and turn them into brand advocates. To make the most of this opportunity, you must create a multi-layered, well-defined customer journey that is engaging and memorable.

Brainstorm for Ideas

Brainstorming is a creative design process that can result in novel and unexpected solutions to your product redesign. Depending on the team, brainstorming can be a formal or informal activity.

The key to successful brainstorming is involving the team and tossing ideas around freely. It can be challenging.

Create High-Fidelity Sketches

High-fidelity sketches are a great way to convey your design ideas to stakeholders. They’re less likely to cause confusion and misunderstandings, which leads to better results.

Typically, these sketches are used in early, divergent stages of the design process.

However, they can be challenging for concurrent processes, where you want to select a few best ideas. Low-fidelity prototypes are a great alternative, especially when you need to get feedback quickly.

Analyze User Feedback

One of the most valuable parts of product development is analyzing user feedback. Done correctly, it can eliminate unnecessary features and costs while helping you plan product improvements that truly deliver value.

To get started, first consider your business goals. Then, determine how you want to collect feedback – e.g., via public reviews or tailored surveys.

Create Prototypes

Product Redesign

Prototypes help you test your idea before committing to a final product. They also allow you to collect user feedback on your design, which can lead to improvements in your product.

You can build prototypes yourself or hire a professional. Regardless of how you create your prototype, remember that it should be easy to repeat and test as many times as you need.

Test Your Prototypes

Prototype testing is a great way to validate your design before sending it off for implementation. It can also save you from wasting time and money on a weak or inappropriate solution.

A diverse group of users should test your prototypes to capture the full range of user insights and pain points. It ensures that the feedback you receive is relevant to your product and its users.

Launch Your Product

Whether introducing new functionality, improving existing features, or addressing specific customer needs, product redesign only progresses when a solid strategy and a clear communication plan back it. Regular catch-ups, team meetings, scrums, stand-ups, and stakeholder and board meetings all help keep everyone in the know and in sync on how to move forward. It can help ensure that your product launch is as smooth as possible.

About the author
Scot Miller

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